Features
Know what to build next.
And who to win from.
Tell it your product and your competitors. It watches, clusters what it finds, and writes you a briefing. Nothing to do after setup.
Patterns
Forty comments. Four things people actually want.
Every night, everything you've captured is grouped into patterns — the themes that keep coming back, across every source. A pattern keeps its identity from one night to the next, so you watch it grow or fade instead of starting over each week.
Track a pattern and you're alerted when it spikes. Merge two that turn out to be the same thing. Mark one planned, in progress or shipped.
Indie and Pro
This week · 4 patterns
CSV export timeouts
11 mentions
Zapier integration request
6 mentions
iPad layout
4 mentions
Onboarding step 3
3 mentions
Briefing
One briefing. What changed, what to build, what broke.
The briefing is the first thing you see. It leads with the one signal that matters most, then what changed, what people want and what's broken — plus a short section on your competitors. Every claim links to the items behind it, and it only runs as long as there's something to say.
Refreshed weekly on Indie and daily on Pro, with manual refreshes when you want one. A digest email lands every week; Pro adds a monthly report.
Weekly on Indie · daily on Pro
CSV export is the story this week. Eleven people across X, Reddit and the App Store hit the same timeout on large files, and three said they’d leave over it.
Key findings
CSV export fails above ~5k rows
Zapier is a top-3 request, sixth week running
Rival users keep asking for a per-seat-free option
Competitors
Watch the tool you're trying to replace.
Add a competitor and you'll see what people love about them, what they complain about, what they wish it did — and who's actively looking to leave. That last one isn't an insight. It's a list of people to talk to.
Competitor mentions live on their own screen. They never land in your feed or your patterns, so a loud competitor can't drown out your own users.
1 competitor on Indie · 3 on Pro
Switching away
3
What they hate
9
What they want
5
What they love
6
moving off Rival next month. per-seat pricing is killing us
anyone know a Rival alternative that doesn't charge per seat?
we left Rival over the sync bugs, still looking for something else
The Pot
Everything said about your product, in one feed.
X mentions, Reddit threads, Hacker News comments, app store reviews, forwarded emails and widget submissions — one chronological feed. Filter by source, sentiment or tag. Open any item to read it in full.
Mark items handled as you go, so the feed shrinks as you work through it. Tabs split what people said to you from what they said about you.
Indie and Pro
csv export times out on anything over 5k rows
love it but the ipad layout breaks in landscape
r/SaaS — anyone else hitting the export limit?
would love bulk-edit for invoices
fwd: can we get a zapier integration?
Alerts
Know before your users tell you twice.
Alerts watch for a surge in negative sentiment, a cluster of people threatening to leave, a tracked pattern spiking, and a sudden jump in competitor mentions. They land on the bell, with severity, so the urgent ones stand out.
Checked every hour. Nothing to configure.
Indie and Pro
Alerts · 2 unseen
Negative sentiment spike
2h ago
Churn risk up 28% this week
1d ago
Tracked pattern: CSV export (×11)
2d ago
Competitor mentions spiked
3d ago
Analytics
Volume, sentiment and sources, over time.
When you want the numbers rather than the narrative: volume by day, sentiment, which sources are useful and which are noise, and which themes are accelerating.
Any range from today back to last month.
Indie and Pro
Volume · last 7 days
300 items68%
positive
18%
negative
4
sources
Feedback widget
Collect feedback from inside your product.
Add a feedback button to your app with one script tag. Feature requests, bug reports and general feedback land in your Pot, tagged and ready to cluster. Set the label, colour and position.
On pages where users are signed in, call window.WUS.identify({ email, name }) to attach who sent it. Rate-limited and protected against bots.
Indie and Pro
Widget preview
Share your thoughts
What kind of feedback do you have?
Your own AI
Ask Claude or ChatGPT about your feedback.
Connect any MCP client and ask questions in plain English — what people want most, what changed this week, who's leaving a competitor. It reads your feed, patterns, briefing and competitor mentions. It can't change anything.
There's a REST API for your own scripts, and on Pro, webhooks that fire on new feedback, competitor mentions, patterns and alerts.
Indie and Pro · webhooks on Pro
Your AI · connected over MCP
> what are Rival users most annoyed about this month?
Per-seat pricing, by a distance — 9 of 23 mentions. Sync bugs come second with 5. Three people said outright they’re leaving.
read-only · your feed, patterns, briefing, competitors
Your users are already talking.
Private beta. We’ll email you when we open up.